Account Coordinator

We are a regional marketing and communications firm operating across SE Asia and India focusing on technology and professional services. We are looking for an Account Coordinator to work with our client servicing teams.

This position requires the right individual to be organized and disciplined in managing information, meeting deadlines and project schedules. The person will be responsible for generating reports, writing the minutes of meetings, filing of documents, and coordinating between team members who are located virtually across the region.

Responsibilities:

Account and Media Relations Support

• Maintain and update media lists
• Attend client meetings and take the minutes of the meeting
• Oversee client communications and manage resource library
• Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
• Coordination and execution of regional media activities with partner agencies as well as being the point-of-contact
• Monitors, tracks, and reports editorial and social media coverage of clients and competitors
• Proofread all the documents from the accounts team to make sure that formatting and spelling is perfect, logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.

Administrative and Operations Support

• Manage the calendar and schedule (internal and external appointments) for the team
• Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others
• Manage and safe-keep all company-related documents and account assets in a systematic order
• Managing the timeline for reports and documentations – WIP documents, Minutes of Meeting, Coverage Report, Briefing Document, Debrief report, etc.
• Prepare and compile the regular client reports (weekly, monthly, quarterly) and quarterly business updates

The ideal candidate will have:

• A diploma in Business Administration, Office Administration, or other related discipline
• 2-3 years of experience in a services or consulting firm
• Excellent written and verbal communication skills in English
• Deadline-driven, detail-oriented, proactive, and independent remote worker
• Works collaboratively in a team environment
• Highly proficient in Microsoft Office (especially MS Word, PowerPoint, Excel)
• Relevant experience in administration roles or positions, with ability to support small teams or working as divisional administrators
• Ability to multitask and work with people at all levels
• Be able to work independently and remotely – this is critical as clients are mostly based in Singapore, rest of Asia, US and Europe.
• To be very driven and results oriented as you will be measured on key performance metrics
• Experience working with multinational, multilingual and multi-cultural clients is a definite advantage
• Experience in freelance or independent project work preferred

Successful candidates will enjoy the following benefits:

• Highly competitive compensation and rewards package
• Flexible working hours and approach
• State-of-the-art technology for productive work delivery
• Dedicated coaching and structured skills development programmes
• Personal development and welfare mentoring