Jardine OneSolution Launches New 24X7 Monitoring and IT Support Services Leveraging Value Advantage’s Platform
Partnering with Value Advantage, Asia’s first
SINGAPORE – April 01, 2010 – Jardine OneSolution (HK) Ltd (JOS), the leading provider of integrated IT solutions in Asia, is taking its managed services offerings to a new level with the help of Value Advantage (VA). JOS has partnered with Value Advantage, the only Asian host of the MSP industry’s leading Remote Monitoring and Management (RMM) platform, Managed Workplace, to deliver a new level of service to JOS customers with unprecedented speed, cost-efficiency, and automation. From network inventory to monitoring to patching and scripting, JOS can now provide extremely high service levels cost effectively for each new customer served.
“VA offers tremendous value to us in terms of providing the technology we need on a SaaS basis and with excellent in-region support. This enables us to leverage this technology which gives us instant alerts on the operating status of our customers systems and networks. Our customers are spread over a vast geographical area, centralized RMM is a must for our business model to deliver quality and instantaneous services,” says Chan Wai Foon, Director – Technologies Management & Sustainment, JOS.
Managed Workplace is developed by Level Platforms Inc, and is used by over 3,000 managed service providers (MSPs) globally. It enables MSPs to see and manage everything on their customers’ networks remotely, in real-time, 24X7. This enables faster and more effective trouble prevention, identification, diagnosis, and resolution. By partnering with Value Advantage, Asia’s MSPs can now harness the power of this platform, which was previously out of reach for many MSPs in terms of cost, infrastructure requirements, and complexity. VA is helping Asia’s MSPs evolve from the break/fix business model to managed services by bringing the necessary tools within their reach.
About Jardine OneSolution:
Jardine OneSolution is the leading provider of integrated IT solutions and distributor of IT products in Asia. With a track record of success spanning more than half a century, we are the technology company with the longest history in Asia. JOS is a member of the Jardine Matheson Group, one of Asia’s leading conglomerates with a broad portfolio of businesses focused primarily on the Asia Pacific region. Today, from our headquarters in Hong Kong, JOS operates 9 offices across Asia. We are one of the largest integrated IT service and solution providers in Malaysia, Singapore, Hong Kong and Macau, as well as in the fast-growing market of Mainland China.
About Value Advantage:
Value Advantage Pte Ltd enables SME-focused Managed Service Providers in Asia to sell and deliver more services to more clients more profitably. Value Advantage is Asia’s first host of Level Platforms Inc’s Managed Workplace, the industry-leading Remote Monitoring and Management platform designed exclusively for use by Managed Service Providers.
For more information, please visit http://www.valueadvantage.asia/